Frequently Asked Questions

Answers to Common Questions

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General Hosting

Welcome to the Kanbosk Web Hosting Frequently Asked Questions. Here you will find answers to the common questions asked about our services.

Time-wise, anything between 5 to 10 minutes, after payment has been received.
Your domain name is active after your order is successfully completed, normally 5 minutes. You will then have to point your domain to the appropriate hosting server in order to see your website.
Yes. You can purchase individual services separately.
You can pay for your web hosting account by paypal, bank transfer or by credit or debit card.
Yes if you ask nicely, but generally it's a No. We can however put you on a subdomain to see how it works.
Yes. All our services are invoiced to you which are always attached as a PDF to your order email.
Our network speed goes up to 100 GB of bandwidth.
It depends on the needs of your business, your data and how much web space you want. The PREMIUM package is suitable for most small, medium and large-scale businesses.

More FAQ's

Didn't find the answer you were looking for? Here's more.

Yes we are web designers and developers. We can build all sort of websites. All the websites on our servers were built by ourselves. For more info, check out
Yes. One thing for sure is that we have all your hosting needs and there's no need to look elsewhere for other services. Of course there is a fee for each item. Our dedicated IP costs £30 a year and our SSL certificate costs £35.04 year. You can order for both items when you sign up for any of our hosting packages.
Apart from our Basic package, all our other hosting accounts come with Unlimited mail boxes, which suggests that you can create unlimited email accounts. We offer POP3 and IMAP. You can configure your emails through Outlook or any email client and you can also access your emails via WebMail.
Our UK servers are managed by Cornish Hosting Company of which are resellers. Any support querries first comes through us and then escalated to our suppliers if the need arises.
We have one of the most fastest and secured hosting servers in the world. Our data centers are located in the US and in the UK. Our uptime guarantee is 99.99% and this is no joke.
Yes. If for any reason you are not completely satisfied with our services and request cancellation within 28 days of signing up, you will be given a full refund.

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